5 Tricks to Developing Better eLearning Experiences

1. Be Your Student
Try viewing your course as your student would. Look at the user interface (design and navigation). Do you know what section you are in? Do you know how many sections there are? Do you know how to review previous content? Here is a big one — Does your student know their goals and objectives for the course or the section they are in? Do they know why they are even there? Look at the content. Is it too high level? Where are the basics? What questions does the content raise? Let the questions flow and try and answer them all.

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Meeting with Don Norman

Illumen had the pleasure of meeting with the famous usability and cognitive psychology expert, Don Norman. Very nice of him to stop by and chat with us. We talked about the user experience, discussed business a bit, and did a little brainstorming about a friend’s product and how to make a specific audience more receptive.

Don was a VP at Apple and started the Nielsen Norman Group with Jakob Nielsen (You designers know who that is). Brilliant guy. If you need some good holiday reading check out his many books. It was great of him to visit with us. Thanks Don.

Developing for Training & Education

I never teach my pupils; I only attempt to provide the conditions in which they can learn. - Albert Einstein

Knowledge is obviously a big ingredient when it comes to our ideas and actions. It is the foundation to what we do, how we think, and how we interact. Knowledge is often accrued through the presentation of materials, through self exploration, through mentoring, or through trial and error. Personally, I learn most of my lessons through screw ups. This knowledge forms the foundation we need to understand a situation, think critically, and make the decisions we need to grow and succeed.

When developing educational or training based applications we tend to look at three key ideas involved with understanding and applying knowledge: developing state-of-mind, problem solving skills, and experience.

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Make a Meal, Not a Shopping List

When starting a project, it is easy for us to gather up a shopping list of goals, wants, needs, and ideas. We may say “I want a chat room, a product configurator, a calendar, a blog, a forum,…”  - you get the idea. In fact this list is a great component when within the discovery and defining process. The more information and ideas we can put on paper, the better. But this is shopping list. It is a list of ingredients that don’t necessarily relate to each other. We buy ingredients to create a meal. There are a lot of ingredients we like but we must understand the that not all good ingredients can be put together to create a great meal. We choose ingredients that have their own unique flavors, textures, and colors, that intermingle to form the perfect tasting meal. This same idea can be applied within training, educational, and marketing applications. It is important that we not only define and develop the individual components, but how these components work together to form a comprehensive, cohesive experience.

When we make a meal we pay attention to how it tastes. We make adjustments to the ingredients to make the next meal even better. Metrics, or measurements do the same for your applications. We don’t make a meal and not wonder what people think of it. We don’t give it to someone and not ask how it tasted. The process continues past the development of your application. Use it yourself, find out what others think, and review the analytics.

If we focus both bottom-up and top-down, explore ideas that are detailed while stepping back to review the big picture, there will be no stopping our pursuit in creating more engaging, better measurable, and more delicious applications.

6 Elements of Great Usability

Usability is a word that is often heard, yet is not often understood. What is usability? Why spend so much time on usability? How is it measured? When done right, usability can increase user productivity, provide a higher retention of information, and raise user satisfaction by creating and providing a stronger experience. Understanding what makes something usable or intuitive is never clearly defined. There are many factors that should go into the design of a usable solution. Usability is a component of user centered design, and is based on the goals, objectives, and even the limitations of you and your audience. Usability can be broken down into six elements that overlap each other to provide one cohesive experience. These six elemental groups are defined as: goal solving, intuitive, efficient, functional, satisfying, and memorable.

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Illumen’s David Charney Speaks at CD2

David Charney, Chief Creative Officer at Illumen, speaks at CD2 about the user experience and design. CD2 (Chicago Designers and Developers User Group) is focused on nurturing the collaboration between designers & developers and the importance of the user experience and how it relates to creativity and technology.
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TED - Do Schools Kill Creativity?

A well presented look at creativity in the classroom by creativity expert Sir Ken Robinson: