10 Missed Questions to Ask eLearning Stakeholders

As we begin each new eLearning project, there is information we’d like to request from our stakeholders. We want this information so we can create a project with results that meet and exceed the project needs. So, asking the right questions is essential. Of course, there are core questions asked relating to any established performance requirements, needs analysis data, audience, and job-related information and procedures, to name a few. There are, however, a handful of questions that AREN’T typically asked that should be. And if you are a stakeholder, perhaps the following can give you some ideas when discussing your next project.

Let’s explore 10 commonly missed questions we should be asking stakeholders:

1. Has there been any previous training conducted?

Knowing if any previous training exists, whether it be instructor-led, on-the-job, or eLearning based, can be valuable for a number of reasons.

1. These previous courses may have information that can be used when writing the new course.
2. Knowing this training exists may give you the opportunity to take the same training, which can help you gain a foundation for the materials, job responsibilities, and performance needs.
3. You will know what information and exercises your audience has been invoved in. This may provide insight into why there might be knowledge gaps and act as a foundation that can be built upon.

2. Is there an audience sample group for information, prototyping, and reviews?

Having a sampling of employees who can act as an advisory group […]