eLearning: Make it Mobile Friendly!

Mobile eLearning seems nearly limitless!  It can happen anywhere at anytime. But is “what’s happening” truly engaging and memorable? It will be if you remember these tips!

1. Clean and Concise

Remember- mobile learners are already being inundated with external distractions. Rather than add one more, make your eLearning a little safe haven. Don’t make them sort through clutter or unnecessary information. Embrace white space, make navigation simple and avoid cognitive overload.

2. Screen Space Is Gold

Screen space is your prime real estate. Reduce image size. Substitute large blocks of text with bullets. Avoid graphics, text, and graphs that require excessive screen scrolling.

3. Compress and Link

Mobile learning is often limited by bandwidth. Images that show up instantly on a laptop can take much longer on smartphones. Optimize all of your multi-media elements. Compress large files and/or include links to external sites that can be accessed later.

4. One Touch Navigation

For navigation, opt for an icon with a drop down list. This minimizes space without sacrificing navigation. Make them clear and easy to tap. Use hot spot graphics or buttons instead of hyperlinks. Remember the the mobile learner is often operating with one finger.

5. Audio Autocracy

Audio can be challenging for mobile learners, thanks to those external distractions. If learners don’t have headphones, they aren’t going to reap the rewards of your audio. So give them complete control of the audio playback, including muting, pausing, and adjusting volume. Include subtitles when possible.

6. Make Sure You’ve “One” Them Over

Mobile learning dictates small doses. That’s why it works well as a moment of need support tool or  knowledge refresher. Learning courses must be bite-sized and easy to swallow. Think one learning objective; one goal, or topic for each mobile-friendly online course. Break complex […]

eLearning: Make it Mobile Friendly!2020-02-18T14:18:48+00:00

Making the Move to eLearning

As a company starts to grow and expand, it requires an increasingly greater investment to bring instructors and learners together; whether they are your own employees, distributors, or clients.

Consider the task of on boarding. Companies want just-in-time training, yet it makes no sense to fly in a trainer to instruct one new employee in a timely basis. Even legacy employees have training needs which include skill improvement, systems, and product updates and compliance certification.

These challenges are all addressed through eLearning:

  • The divide between physical location and time disappears.
  • The learner experiences consistent, convenient, and enjoyable training.
  • You have the ability to instruct anyone, on any topic, at any time.
  • With an LMS, you can track training records and assess real performance and results.

So now that you’ve decided to make the move, what are the steps you should consider? Here are a few tips that will help you make an effective transition.

An Expert for a Partner

You can always bring your resources in-house once you know you have a training system that works. However, depending on the vendor you choose, you may find the flexibility that outside consultants and designers offer will provide the ongoing return on investment you need. Whether you partner with an expert or go it alone, the remaining tips are important to keep in mind.

Training Objectives

Why did you create your traditional training materials? What should learners be doing differently once they complete the training? These are important questions to consider.

Instructional Design

There are various models and theories to choose from. What approach best addresses the learner population, the content, and your culture? For example, if you design online training courses based on the cognitive load theory, you will create smaller eLearning modules that are […]

Making the Move to eLearning2020-02-18T14:17:15+00:00

Online Learning vs. Distance Learning

Once interchangeable, these two terms today definitely indicate two distinctive types of learning.

Online learning and online learning tools simply means that the source of the tool the learner is using is web-based, cloud-based, or is generally available through the internet.  It can be accessed  anytime, anywhere (asynchronous). It can be a stand alone training experience or part of a blended learning experience.

These learning tools can also be used as part of instructor led training for a portion of class time, perhaps replacing reading and skill practice, and aligning with instructor led discussions and role playing/ case studies. Depending on how the eLearning is created, it might also double as a reference tool after the training is complete, or for sales and service people as a customer interface tool!

Distance learning is completely different. It is commonly defined as “education that takes place via electronic media linking instructors and students who are not together in a classroom.” Distance learning generally has a live aspect to it. Distance learning that requires on-site presence for any reason (including testing),or face time between instructor and student is referred to as hybrid or blended learning.

Distance learning is about the geography, whereas Online or eLearning is more about the mode or method. So how do you decide which of these options are best for your learning situation?  That is where understanding your needs comes into play.

Questions to ask yourself could include: Can the learning result you require be achieved with only online learning? Would the cost of bringing learners to together out-weigh any future investment in eLearning revisions? Can blended learning be leveraged by offering eLearning prior to quarterly or annual meetings where additional instructor-led reinforcement training might take place?

Illumen is always […]

Online Learning vs. Distance Learning2017-05-21T12:42:26+00:00

Marketing Your eLearning Course

Okay, so you’ve designed and produced an eLearning course that you know is a winner! Now what? It’s one thing to create it and another thing let your organization know it’s both available and necessary for their jobs. To “build the buzz” and make your project a success, here are a few techniques eLearning professionals utilize to spread the word about their eLearning courses and get them onto the screens of their targeted audiences.

Offer a Preview

All learners want a glimpse of what the eLearning course involves before they invest their time. Marketers offer teasers, or “free looks,” because everyone wants to try before they commit. Especially if it’s a manager or owner who’s committing the time of their team.  A teaser should show just enough information that it spikes interest, but not enough that their time becomes wasted. Leave the audience with a “that looks like something that I should know!” moment and always lead them to how they can take the course or when it will become available.

Give Them a “What If” That Peaks Their Interest

Picture a heading that reads “Suppose you could keep your organization from incurring $1,000,000 in warehouse damages? What could that do to your performance review?” Follow that up with a link to a course covering how meaningful it is to follow proper procedures and practices in the warehouse. That “What if” is much more engaging and powerful than a course description that states how safety saves time, effort and money for the organization.

Get the Training Endorsed

Learners will sign up if they know the course will deliver on its promise. Ask pilot learners and early adopters to write an endorsement or testimonial that you can post on your site. It […]

Marketing Your eLearning Course2018-06-07T13:45:09+00:00

How eLearning can Improve Training Results for Retail and Hospitality

The corporate trainer comes in for a new store opening. There’s manager training. A class is held for employees. Then perhaps shadowing is put into place for future needs. Everyone has been trained properly by this training professional. And training translates into consistently good service.

But then, as with almost every retail or hospitality location, turnover takes hold. Soon there are new employees at every level, sometimes shadowing someone who was new themselves just a few weeks ago and never finished their training. Perhaps new managers begin to look to seasoned staff for guidance, because they have yet to be trained. Each new iteration of staffing unintentionally pushes team members further and further away from the skills, policies and procedures that were so professionally taught during the store’s original opening.

Now think about eLearning. It’s typically built not by one corporate trainer, but through the vision of a team of professional subject-matter-experts. And once it’s built correctly, it is the same professional experience for every employee. The advantages of eLearning over traditional approaches are many:*

  • 60% faster learning
  • Consistent and very difficult to alter.
  • 5X the amount of information can be covered in same amount of time
  • With Gamification- scores are 15% higher and retention is 9% greater
  • It’s there when you need it for anyone who needs it (Tablets can even be mounted near work areas for step by step reference).

Combined with the strong training that comes with store openings, eLearning can keep your message and identity strong and consistent across all your services. That translates into a successful brand and better prepared employees!

Want to know more? Allow us to “Illumen”ate you by continuing the discussion.

How eLearning can Improve Training Results for Retail and Hospitality2017-05-21T12:33:24+00:00

Blend Your Learning to Benefit the Learner!

Blended learning can be implemented across different types of training situations. It’s not about which is more important; eLearning or instructor-led training, It is about finding the balance that works for the learner and delivers results for your organization! Here are just a few examples of how blended learning can work for your most common training needs.

Process

This type of training really lends itself to more of an eLearning approach. Partner with  eLearning course designers who have the ability to design the process as life-like as necessary at any step; from simple need- to- know information to more decision based simulations. They should also excel at including alternatives/options based on variables. The eLearning course will serve as both initial instruction and just-in-time refresher, to revisit as necessary before actually operating or applying the process.

Instructor led sessions (whether classroom or distance learning) can be used at strategic intervals to accomplish a variety of follow-up activities: Q&A, New Applications for the Process, Process  Improvement, or Case Studies.

Compliance

Partner with eLearning course designers who have the ability to add engagement and interactivity to typically text-heavy content. It helps to achieve results if the learner not only learns to comply but is also interested!

The course can be supported by sessions with SMEs and peers to encourage better understanding/application. Learners can also form into cohorts; meeting-up online to discuss problems or doubts and find the answers among themselves. Both the SME and cohorts sessions can be monitored and tracked by facilitators. These last two suggestions might be dictated by how important demonstrating compliance is to your organization.

Building or Refreshing Skills

Partner with an eLearning course designer who can build a foundation with small capsule sessions presented in a format that allows quick reading with […]

Blend Your Learning to Benefit the Learner!2017-02-19T22:56:21+00:00

Illumen Made the List! Articulate’s Best of 2016: The Top 10 Most Inspiring Storyline Examples

Illumen Made the List! Articulate’s Best of 2016: The Top 10 Most Inspiring Storyline Examples

Illumen is very excited to have one of our projects make Articulate’s Best of 2016: The Top 10 Most Inspiring Storyline Examples.

Strong training solutions are what we create. It isn’t first about the software, it is about the approach. With this mindset, we can push the boundaries of development programs like Articulate’s Storyline to reach further and train better.

bonesThe project that made the top 10 is our Disabled American Veterans (DAV) iTRAK anatomy training modules. So DAV can teach anatomy to their team, they required an easy to use yet detailed solution. Illumen, having over a decade of experience developing training for medical and orthopedic companies, defined an approach that engages the learner to interact and explore. Additional modules allow the DAV team to determine the disability rating of an American Veteran based on their range of motion, through clear and concise demonstration and instruction.

For more information about this project, check out this article. For more information about DAV, check out their website at www.DAV.org.

Storyline is the eLearning development tool of choice for many companies who need to create training solutions. If you want to discuss your eLearning needs, connect with us today.

Illumen Made the List! Articulate’s Best of 2016: The Top 10 Most Inspiring Storyline Examples2018-06-07T13:45:10+00:00

eLearning: Accelerating Speed to Proficiency

Most eLearning uses an approach where skills are acquired, practiced, then hopefully applied on the job. This process can be labor intensive and often arduous for the learner. Recent research has shown that strong positive emotions such as exhilaration can cause our memory filters to switch on. What we learn in these moments has the greatest opportunity of being retained.

To that end, Accelerated eLearning turns the learning approach on its head, essentially asking the learner to immediately attempt application, without any prior knowledge acquisition or practice. This is accomplished through “what would you do” scenarios (a learning technique that incorporates the learner into the action) combined with gamified quizzing and a knowledge base option.

For example, if you were using this approach to teach a learner how to drive, you might pose a multiple choice question such as “What’s the first thing you do when you enter your car”? The learner’s brain is already becoming exhilarated by the idea of answering a question before any information has been shared! When an incorrect answer (such as “Start the ignition with your key”) is chosen, the learner is given immediate feedback about why the answer is incorrect and the option to select the “Knowledge” button.

Selecting “Knowledge” takes the learner to the specific section in the data base where they find the correct answer, while their brain is still in a heightened state (Note that in a typical eLearning experience, this knowledge base info is contained in the first “intro” module, often the most uninteresting module for the learner). If the learner chooses the correct answer (“Buckle your seat belt”), they are given immediate feedback explaining why this is the appropriate selection.

It doesn’t matter how many times the learner […]

eLearning: Accelerating Speed to Proficiency2018-06-07T13:45:11+00:00

DAV Magazine iTRAK eLearning System Mention

The Disabled American Veterans’ DAV Magazine recently came out with a two page article covering the DAV iTRAK education system. DAV partnered with Illumen to bring this learning solution to life and we are proud to link to their article, which describes what DAV iTRAK is and how it benefits the lives of disabled American veterans.

You can also link directly to DAV’s digital version of the magazine (page 8): DAV Magazine – July/August

Cover photo from DAV Magazine
DAV Magazine iTRAK eLearning System Mention2018-09-21T21:38:43+00:00

eLearning: Three Levels of Action that Achieve Results!

At Illumen Group, we are often asked why our solutions go beyond the typical eLearning experience.

The answer is as simple as three words. Engage. Educate. Prepare. But this simple answer isn’t necessarily easy to implement.

Engage.

By now, nearly every eLearner everywhere has been exposed to many hour of computer gaming. Interactivity for the interactivity’s sake might keep learners busy “doing” things, but are they really “connecting” with the intent of the program? According to cognitive studies, learning best occurs when the brain is in a heightened state of perception. This takes place not when learners are busy with interactivity, but rather when they are engaged with learning. There are two major ways in which engagement can best be accomplished:

  • When the aesthetics (Look and Feel) is viscerally appealing and inviting. The right “look and feel” almost compels the learner to grab the mouse and participate.
  • When the information is relevant. The learner knows they are participating in a “learning” experience. In this context they will only be engaged by data that relates to their organization and the role they perform.

Educate.

Once the learner is engaged, we can begin to address this next level. Educate doesn’t mean the sharing of as much info as possible in the time allotted, but rather a systematic sharing of knowledge and skills. This means organizing data in bite-size chunks that build into larger concepts. The data should always be appropriate and relatable; appropriate to an eLearning environment, and relatable to objectives that will improve their performance.        

Prepare.

Although education can be enough for some eLearning goals, the real return on investment comes when eLearning actual prepares the learner to do something differently after the course is over. Here is where the concept of simulating actual […]

eLearning: Three Levels of Action that Achieve Results!2018-06-07T13:45:12+00:00
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